Considerations on That Startup Life
In 2008, I was working for a major telecom company, handling calls for large business and government accounts. One day, while looking at an organizational chart, I realized my only available career moves within the company were lateral. I could shift to data support or something similar, but there was no clear path upward. I needed to move on. I searched online but couldn’t find many customer service options in New Jersey, where I lived. Then one night, it dawned on me to check New York. Believe it or not, I found my first job at a startup through Craigslist. Here, I'll share some of my thoughts on startup life. First, in a startup, you wear many hats. I was hired to provide "white glove" service to our clients, but with only a handful of customers, my primary role became content preparation. I processed investment newsletters from print, email, and PDFs into a format that our web application could display. Along the way, I also took on minor technical tasks, like fixing ...